Terms

Refund Policy & Terms

At Discount Deals Providers, we strive to deliver high-quality IT services and solutions. Our refund policy ensures fairness and transparency.

Refund Policy

✅ Eligible Refunds:

• Service not delivered as agreed.
• Significant deviations from the agreed scope.
• Technical issues we fail to resolve.
• Partial service completion (prorated refund).
• Duplicate payments.

❌ Non-Refundable:

• Completed and delivered services.
• Change of mind cancellations.
• Custom IT solutions.
• Third-party software fees.

Refund Process:
1️⃣ Request within 7 days via email or +1 808 897-2419.
2️⃣ Provide order details and issue description.
3️⃣ Review in 5-7 business days.
4️⃣ Approved refunds processed in 10-15 business days.

Terms & Conditions

📌 Payment: Full payment is required before service starts.
📌 Delivery: Timelines depend on client cooperation.
📌 Client Responsibility: Provide accurate details and approvals.
📌 Disputes: we strive to deliver high-quality IT services and solutions that meet our clients' needs. If you are not satisfied with our services, you may be eligible for a refund based on the terms outlined below. Refund requests must be submitted in writing within 30 days of service delivery. Full refunds will only be issued if the service has not been initiated or if there is a failure on our part to deliver the agreed-upon solution. For partially completed services, a prorated refund may be provided at our discretion. Refunds are not applicable for customized solutions, software licensing fees, or third-party service integrations. All refund requests will be processed within 3-5 business days after approval. To initiate a refund request,Unresolved issues may be subject to legal proceedings in Houston, TX.

📞 Contact Us: +1 808 897-2419 | 📍 17350 State Hwy 249, Ste 220, Houston, TX 77064.